Capybara Daydreams – Irregular Capybara Style Rug | 4 x 4 ft | Living Room

We ship from our facility in El Monte, California, USA, primarily via USPS Ground Advantage.

Production & Dispatch: Ready-designed rugs typically ship within 3 business days after the order is placed, excluding weekends and U.S. public holidays. No design approval is required.

Free Standard Shipping: Free standard shipping is available to contiguous U.S. destinations. Delivery generally takes an additional 3–7 business days after dispatch.

Alaska, Hawaii & Puerto Rico: Delivery may take approximately 5–12 business days after dispatch. Additional shipping charges may apply to these and other remote or special-delivery locations. If an additional charge is required, we will contact you before shipment.

Delivery Estimates: Shipping times are estimates and may vary depending on destination, carrier operations, weather conditions, and other service disruptions.

Custom, personalized, and made-to-order items are not eligible for standard returns or exchanges due to change of mind, personal preferences, or other non-defect-related reasons.

All sale, discounted, and promotional items, whether custom or non-custom, are also not eligible for standard returns or exchanges for non-defect-related reasons.

For eligible non-custom, non-sale items, you may request a return within 30 days of delivery. The item must be unused, in its original condition and packaging, with proof of purchase. Returns require prior approval; submitting a request within 30 days does not guarantee approval.

Defective, incorrect, or transit-damaged items: This exception applies to all products, including custom and promotional items. Contact us promptly with your order number and clear photos. We will review the issue and arrange an appropriate return, replacement, refund, or other resolution. For approved claims, we cover applicable return or replacement shipping costs.

For eligible non-defective returns, customers pay return shipping. If we provide a prepaid label, its actual cost may be deducted from the refund. If a returned item requires additional cleaning or repackaging, a fee of up to 10% of the item price, capped at $25, may apply where permitted by law. These charges do not apply to approved defect, incorrect-item, or transit-damage claims.

Approved refunds are issued to the original payment method within 10 business days after approval and any required inspection. Your bank may need additional processing time.

Before returning anything, email support@aprintnest.com. If approved, we will provide return instructions and any applicable RMA or label. See the full Refund & Return Policy.